The University of Suffolk is committed to equality and diversity, meeting obligations set forth by the Equality Act 2010. Through community engagement, the university promotes equality of opportunity and fosters good relations. With over 4,000 students, fair and discrimination-free practices are central to recruitment, admissions, and learning experiences. The institution also prioritizes equality and diversity among its 600 staff, providing training to ensure understanding and implementation of these principles in employment practices.

The University of Suffolk is dedicated to increasing access to higher education by working closely with the local community to inspire and support potential students. Originally established to serve Suffolk residents, the university maintains its commitment to local engagement, ensuring that individuals of all ages are aware of educational opportunities available to them. The institution provides ongoing support to students throughout their academic journey, assisting them in achieving success in their studies and facilitating their transition into the workforce or further education.

The University of Suffolk prioritizes maintaining and enhancing the quality of education, focusing on providing students with an excellent learning experience. This involves continuous improvement through student feedback, external scrutiny by academics and examiners, and seeking accreditation from professional bodies. Input from employers ensures the relevance of courses to the job market and enhances graduate employability.

The Student Recruitment, Schools Liaison, and Access Teams at the University of Suffolk host events and provide guidance to prospective students, parents, and advisors. They promote higher education options through school visits, virtual sessions, on-campus activities, and participation in community events. Additionally, the teams prioritize widening participation, focusing on raising awareness and aspirations among underrepresented groups including disadvantaged backgrounds, care, military families, mature students, and those with disabilities.